21+ | Responsible Gaming

10xbat Responsible Gaming — A Safe and Healthy Gaming Experience

10xbat believes entertainment should never become a burden. Use our safety tools and support services to enjoy gaming in a healthy and controlled way.

Why Is Responsible Gaming Important?

Keep the fun in gaming, not the stress

Online gaming is a form of entertainment — it is not a solution to financial problems, nor a source of income. At 10xbat, we place the highest priority on the values of responsible gaming. Every member is asked to follow a set of basic principles before playing on our platform.

Responsible gaming means setting your own budget, staying within set time limits, and not making decisions driven by emotion. 10xbat is a secure and encrypted platform — but alongside technical security, mental and financial wellbeing are equally important.

As online gaming continues to grow in popularity in Bangladesh, we want to ensure that every one of our members can play consciously and happily. On this page we will walk you through responsible gaming tools, warning signs, and ways to get support.

Core Principles

  • For players aged 21 and above only
  • Play for entertainment purposes only
  • Do not play in hopes of recovering lost money
  • Do not bet more than you can afford
  • Do not play with money belonging to family or friends
  • Do not play under the influence of alcohol or medication
  • Take regular breaks and respect your time limits

Our Safety Tools

10xbat provides several effective tools to help you stay in control of your gaming. These can be activated at any time.

Deposit Limit

You can set a maximum daily, weekly, or monthly deposit limit. Once set, this limit cannot be increased for 72 hours, but can be lowered at any time. This is the most effective way to stay within your budget.

Time-Out Feature

If you feel you need a break, you can take a time-out ranging from 1 day up to 6 weeks. During a time-out, your account will be temporarily paused from gaming. Once the period ends, your account will be reactivated automatically.

Self-Exclusion

Choose self-exclusion for a long-term break. Activating this option lets you close your account for anywhere from 6 months to permanently. Promotional messages will also be stopped during this time. Let our support team know via live chat.

Session Reminders

Set up reminders to receive alerts at scheduled intervals during your gaming session. This will remind you how long you have been playing and how much you have spent. It creates an opportunity to make informed decisions.

Loss Limit

Set a maximum daily, weekly, or monthly loss limit. Once that amount is lost, your account will automatically stop gaming for that period. This is highly effective for financial protection.

Account History

You can view a detailed history of all your deposits, withdrawals, wins, and losses at any time. This transparency is essential for understanding your own gaming patterns. Awareness is the first step toward responsible gaming.

Deposit and Withdrawal Information

Item Amount Method Time
Minimum Deposit ৳200 All methods Instant
Minimum Withdrawal ৳800 All methods 5-30 minutes
Deposit Methods bKash, Nagad, Rocket, Upay, Bank Transfer
Withdrawal Methods bKash, Nagad, Rocket, Upay, Bank Transfer
Welcome Bonus Up to 100% up to ৳10,000 On Your First Deposit Wagering 15x

Example: ৳1,000 deposit → ৳1,000 bonus → total ৳2,000. ৳22,000 deposit → ৳10,000 bonus → total ৳32,000.

Warning Signs of a Problem

If any of the following signs apply to you, it is time to stop and seek help.

Chasing losses: Repeatedly playing to win back lost money — this is the biggest sign of problematic gambling.
Going beyond your budget: Gaming with money set aside for daily expenses or for the family.
Lying or hiding: Concealing your gaming habit from family or friends, or keeping secret how much you have lost.
Discomfort or anxiety: Feeling restless or irritable when not gaming, or constantly thinking about the next session.
Impact on work or studies: Gaming causing harm to your work, studies, or family relationships.
Debt or borrowing: Taking out loans, using a credit card, or borrowing money from others to fund gaming.
Failed attempts to stop: Trying multiple times to reduce or quit gaming but failing to do so.

Self-Exclusion — Keep Yourself Protected

If you feel gaming is having a negative impact on your life, use the self-exclusion option. Once activated, you will no longer have access to the 10xbat platform — for 6 months, 1 year, or permanently.

All bonus offers and promotional communications will be stopped during the exclusion period. Your account balance will remain safe and can be withdrawn once the period ends.

Contact our 24/7 live chat support for self-exclusion.

21+ Age Verification

10xbat is for players aged 21 and above only. A government-issued ID must be provided for age verification when opening an account. Protecting minors from gaming is our responsibility.

If there are minor members in your household, we recommend using parental control software on your device. Internet filtering tools can be used to prevent minors from accessing this site.

Always keep your account password secure and do not allow anyone else to use it. Keep your account details private especially from younger members of your family.

Ways to Get Help and Support

If you run into a gaming problem, you do not have to face it alone. The 10xbat support team is always here for you.

24/7 Live Chat

At any time of day or night, talk to our Bengali live chat support about your gaming concerns. Our trained support team will help you activate the right tools.

Email Support

For self-exclusion, account closure, or any other responsible gaming matter, email us at: [email protected]

Account Protection

Contact us to activate any protective tool — deposit limits, time-out, or self-exclusion. Your request will be handled with the utmost confidentiality.

Common FAQs

After logging into your account, go to the Settings menu and find the "Responsible Gaming" section. From there you can activate deposit limits, loss limits, time-out, and self-exclusion. For any issues, contact our 24/7 live chat.

Decreasing your deposit limit takes effect immediately. However, a request to increase the limit will only take effect after a 72-hour cooling-off period. This delay is intentional — to prevent decisions made in the heat of the moment.

Your account balance remains completely safe during self-exclusion. You can make a withdrawal after the exclusion period ends or by completing a verification process with the help of our support team. The minimum withdrawal amount is ৳800.

If you keep playing to chase losses, go beyond your budget, hide it from family, feel restless when not gaming, or play with borrowed money — these are signs of problematic gaming. In this situation, contact our support immediately or take a self-exclusion.

10xbat is for people aged 21 and above only. Providing national ID or passport details for age verification is mandatory at registration. Anyone under 21 is not permitted to create an account.

Active bonuses may expire during a time-out, since most bonuses must be used within a specific period. However, your main balance remains unchanged. Remember, your wellbeing is more important than any bonus.

If you feel a family member has a gaming problem, support them directly. Contact us via live chat and we will help initiate the self-exclusion process for that account. For minors, use parental control software on your device.

Enjoy 10xbat Safely and Responsibly

Cricket betting, live casino, slots, and much more — all in a controlled and safe environment.